To the customer who put custome request at 20:28 on 18th Sep. We are very sorry that we had technology issue and we lost your details... Please contact us on hello@fleuri.com.au again.( sorry we removed the custom request cutton until the issue solved ). Sorry again. YES :) We are open as usual! Thank you very much for your support during lockdown. We are happy to offer you $10 off with code "SMILE" orders over $60 including SALE items (not for customised) . Hope we bring SMILES to you all. We specialise in Preserved Flowers since 2013, all hand arranged with love in Melbourne. Most of orders by 17:00 on weekdays will be despatched / ready to pick up on the next day. ) Free Standard Shipping over $150 / Flat Rate $10 / Free Pick-up* in Mckinnon VIC / Express or Local Courier .*Contuct us for custom orders. We have request form from each products.